Student Support

Support and Help…

Whilst you are at Cheshire College – South & West, we will do our best to support you to ensure you are successful.

We can offer help and support whatever your needs are or we can refer you to external agencies and specialists to ensure your needs are met.

Our Learning Support Team have a wealth of experience and knowledge in helping students who have physical and learning difficulties.

Specialist staff work closely with our students, both in groups and on an individual basis.

We have a team of fully trained counsellors who are available to talk to if you have something to discuss and don’t feel you can talk to anyone else.



The College recognises that high quality support is an essential part of student success. Students on courses at all levels are entitled to learning support to help develop the skills, behaviour and attitudes to achieve their full potential and succeed in their academic goals.

The Learner Services team can help you improve all the skills you need for study such as literacy and numeracy, essay writing, managing your time, understanding complicated tasks as well as boosting your motivation and achievements.

We encourage students to tell us about identified or possible support needs when they apply. The information is treated in the strictest confidence and only shared with relevant people.

The main point of contact will be a key worker who is there to give ongoing support, advice and encouragement.

They will negotiate a support plan with you and your tutors and may also liaise with external agencies on your behalf.

Your key worker can arrange taster days on selected courses and transition programmes to help you familiarise yourself with college life

- Deafness / Hearing Loss

If you inform us you are deaf or have a hearing loss that will impact on your learning, a member of the Learner Services Team will contact you to discuss any support needs.

Types of support we can offer include:

- Dyslexia/Dyspraxia

If you inform us you are dyslexic or dyspraxic our Specialist Coordinator will contact you to discuss any support needs you might have.

We will need a copy of your previous statement or dyslexia assessment report.

If you have not been assessed in the past but suspect that you might be dyslexic, diagnostic interviews, computerised screening tests and standardised paper based tests are available for specialist assessments.

These will provide evidence of need for special exam arrangements, awareness to tutors and application for the Disabled Students’ Allowance (DSA) before going to university.

Support on your chosen course can include:


- Autistic Spectrum Disorders (ASD)

If you inform us you have an Autistic Spectrum Disorder (ASD) then our Inclusive Learning Advisor (ASD) will contact you to discuss any support needs you might have.

Before you enrol we can arrange:

Support on your chosen course can include:


- Social, Emotional and Behavioural Difficulties and Mental Well-Being

If you inform us you have an emotional or mental health difficulty our Specialist Coordinators will contact you to discuss any support needs you might have.

These may include anxiety, ADHD, psychosis, depression, bi-polar or self-harm. Our goal is to enable students to succeed and get the most from their chosen course during their time at College.

Types of support we can offer include:


- Learning Difficulties, Physical Disabilities and Medical Needs

If you inform us that you may require support our Inclusive Learning Advisor will contact you to discuss any support needs you might have.

Support can include:


- Visual Impairment

If you inform us you have a visual impairment that will impact on your learning, our Inclusive Learning Advisor (Sensory) will contact you to discuss any support needs you might have.

Types of support we can offer include:



The College promotes good health and wellbeing and there are a number of services to support students during their time at College:


The Counselling Service offers one-to-one sessions and drop-ins to any student who needs confidential, professional support with personal issues. The service operates during term time, Monday to Friday, from 9:00am to 4:30pm. All counsellors are members of the BACP and abide by their Code of Ethics and Practice. Appointments can be made by dropping into the Wellbeing Centre at the Crewe Campus, or by approaching a Tutor/Personal Development Tutor, who can refer you for an appointment.

Stop Smoking

Staff responsible for health and wellbeing can refer to Cheshire East’s Stop Smoking Advisor who can offer help and support to staff and students who want to give up smoking, including prescribing Nicotine Replacement Therapy (e.g. patches, chewing gum, etc.). Personal Development Tutors can refer students to this service.

Sexual Health

The College offers a sexual health and advice service through partnerships with other agencies, and there are identified times where students can access advice on all aspects of sexual health, including contraception, testing for sexually-transmitted infections, pregnancy testing and sexuality/gender issues. If you would like to access this service contact someone in Learner Services for more information.



What Does Equality Mean?

Everyone is entitled to receive support to achieve their potential regardless of age, ethnic background, disability, gender, religion, sexuality or social grouping. You are entitled to be treated with respect and in return, are expected to respect others.

Policy Statement

The College supports and promotes the principle of equality of opportunity in all aspects of its work. All reasonable steps will be taken to ensure that all applicants and students are treated equally and fairly, irrespective of age, disability, gender, marital status, sexual orientation, race, nationality, culture and religion or belief.

Equality Means Saying No To Bullying

If you are picked on by others (students or staff) in any way – for example: hurtful name-calling, or jokes, unwanted physical contact, threats, texts or emails – seek help. Tell your Personal Development Tutor or lecturers or call in to see a member of the Learner Services team.



Cheshire College considers the Safeguarding of our students to be of the utmost importance.  We work with many external agencies to ensure that we respond appropriately and effectively to any concerns raised by students and staff.

Safeguarding encompasses students’ health and safety, welfare and well-being, and means:

PDT (Personal Development Tutors)

All full time students who are aged between 16-18 will be assigned a Personal Development Tutor (PDT) who will guide their academic and well-being in college through tailored and individual support. PDT teams are located in accessible, central locations on each campus and work with other support services to provide a holistic approach in the development of each student.

PDTs quickly develop a strong rapport with their students and ensure that any barriers to learning are effectively removed giving students the optimum chances to have a successful and fulfilling time at College.

The Personal Development Tutor will:

PDTs are required to have an abundance of skills and all our teams are appropriately qualified and undertake continuous professional development to provide the very best and most up-to-date support for our young people.


Cheshire College – South & West Local Offer

Click here to find out details of our College Local Offer for students with SEND

Click here to find details of Cheshire East Local Offer

Click here to find details of Cheshire West & Chester Local Offer

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