Coronavirus Guidance

Updated 22 September 2020

Your health, safety and wellbeing remains our top priority.

As with all educational facilities across the UK, we continue to receive daily updates and advice from the Department for Education (DfE) and Public Health England and will continue to follow the advice they provide.

Whilst on-Campus, please remember:

  • Be mindful of social distancing
  • Follow the one-way system
  • Wash and sanitise your hands regularly
  • Wear a face covering in communal areas
  • Be kind to each other

Communication will continue to be directed to learners’ College email accounts. It is therefore essential that learners check their College emails frequently.

More information, advice and guidance about Coronavirus can be found here.

If you or any member of your household are experiencing symptoms of Coronavirus, please do not attend College. The government have issued advice and guidance on when to stay at home to support the prevention of the virus spreading. More information can be found here.

We understand that this unprecedented situation is a worrying time for everyone. Your patience and understanding is greatly appreciated at this time. We will update our website on a daily basis, so please refer back to this page for all important information and FAQs.

Stay alert, stay safe.


What actions have been taken by the College to reduce the risk of Coronavirus spreading?

The health, safety and wellbeing of our staff, learners, apprentices and stakeholders remains our top priority. As with all educational facilities across the UK, we continue to receive daily updates and advice from the Department for Education (DfE) and Public Health England (PHE) and will continue to follow the advice they provide. 

The College has completed a risk assessment, and this is being reviewed on a regular basis. Any key developments are communicated to our learners, apprentices, parents and stakeholders.  

The College has made some important changes to the way in which the Campuses operate and the expectations we have of visitors to the Campuses.  

What safety measures have been put in place?

We view your safety as being very important to us. The list below highlights some of the measures we have put in place. We have:  

  • reduced the number of learners on Campus at any one time  
  • invested in thermal testing cameras at all College entrances
  • implemented one-way systems across all sites, to encourage safe movement throughout the buildings and enable social distancing  
  • asked all learners to ensure that they wear a face covering in communal areas  
  • adapted the timetable to include staggered start/finish times and staggered break and lunch times to reduce the contact of learners between bubbles
  • introduced hand-sanitising stations outside all classrooms and communal areas
  • promoted hand hygiene throughout the Campuses
  • introduced enhanced cleaning measures
  • ensured that all learners, staff and visitors know not to attend Campus if they are displaying possible Covid-19 symptoms

Will I need to wear a face covering?

All learners, apprentices, staff and Campus visitors will be required to wear a face covering in communal areas. Face coverings are not required in classrooms or workspace areas unless PPE is required for a specific activity. However, anyone who is on-Campus can still exercise their personal preference to wear face coverings in classrooms or workspaces, should they wish to do so. 

I am exempt from wearing a face covering. What should I do?

To further support learners who are exempt from wearing face coverings, we will be issuing exemption stickers that can be worn on lanyards. You will need to see an Inclusive Learning Advisor (ILA) or Assistant Director (AD). Alternatively, you can visit the Learner Hub or Reception and they will be able to help you.  

How will the College be kept clean?

We have a robust cleaning programme across all three Campuses. Key areas will be cleaned throughout the day. To support this, we are also asking everyone to wash their hands regularly, including when entering and exiting a classroom. We have provided hand sanitisers outside all classrooms and in communal areas. 

Are there any changes to transport?

In line with the latest guidance, the College is encouraging all learners who live within 2 miles of their Campus, to walk or cycle to College where it is safe to do so. In addition to this, you may also choose to drive to Campus. We also know that in some cases, learners or their parents may choose to drive to the Campus to reduce the use of public transport. 

All dedicated (only used by learners) College coach services will be operating as normal and the College has been working closely with operators to ensure that all appropriate measures have been put in place and can operate effectively. Learners will need to wear a mask during their journey, sanitise when boarding and will be seated in a ‘first on, last off’ arrangement. Coach arrival and departure will be staggered to ensure safe boarding on and off the coach.  

We have worked closely with both our local public bus operators and the local authority to support those learners who do need to use public transport. Buses will be restricted to specific capacities and as such, if a public bus is full, this will be indicated on the front of the bus and will not allow any further passengers on the bus. 

What should I do if I feel unwell and I am due in College?

The latest advice and guidance from the NHS can be found here. Please do not attend College if you or anyone in your household is showing possible symptoms of Coronavirus. You will need to notify us by calling the absence line. You must also arrange to have a test, a link to book a test can be found here.  

Any other illnesses, not related to Coronavirus should also be reported via the absence line.  

What happens if I become ill whilst at College?

We have a dedicated, trained team who will support any learners who are potentially symptomatic. The learner will be taken to an allocated room where their symptoms will be assessed. If a learner is symptomatic, they will be asked to leave Campus (collected by parent/carer if under 18) and will need to get a Coronavirus test before they can return to Campus.  

What should I do if I am self-isolating?

Please contact the College via the absence line. The College has a carefully designed programme of blended learning that means you will be able to continue with your studies online whilst self-isolating. We are particularly keen to ensure that learners can gain access resources that will support working from home, so please get in touch with your tutor if you require further support.

How do I get in contact with my tutor?

If you do not have access to your tutor’s email address, please call 01270 654654 (Crewe Campus / 01244656555 (Ellesmere Port and Chester Campuses) and a member of our team will be able to check this. You will be required to provide your name, learner ID number and course to ensure we provide accurate details.

What happens if there is a confirmed case of Coronavirus at College?

In the event of a confirmed case of Coronavirus, the College will make contact with appropriate local council and/or Health Protection Team. The College will work closely with the appropriate departments to ensure that any recommendations are carried out thoroughly and promptly.

I am really anxious, what should I do?

Being concerned about the current situation is natural. If you need support or advice with your mental health and wellbeing, please get in contact with your Personal Development Tutor (PDT). You can also access a wide variety of resources online, including (but not limited to):

Contact us

We are committed to keeping you safe and informed. If you have a question, please get in contact with one of our teams. All important contacts can be found here.