Commercial Training

As specialists in commercial training we will give your employees the skills and training that they can use in the workplace to help your business develop.

We offer short courses which give your employees skills and knowledge in a day to a few weeks as well as longer programmes that develop skills and knowledge and give your employees recognised qualifications.

         

Our dedicated Business Development Executives will work with you to produce training that aligns with your objectives, whether you require a one day short course or a full year programme.

Customised training programme can include:

Contact us today to arrange your free visit from one of our Business Development Executives who will work you to determine the real current training and development requirements of your business.

From here they can develop a training solution which fits perfectly within your time and budgetary constraints.


Workplace Skills – Level 2 Short Courses

The courses listed below are accredited by the NCFE and are ideal if you work in health, caring and customer-facing professions or in team leading or supervisory positions.

Depending on you preferred learning style, courses may have one or more of the following study options:

The courses can be offered FREE for groups of 10 or more participants and can be delivered in College or in the workplace. For individuals, course fees may be FREE depending on your circumstances. Please call the number below for eligibility criteria.

For further information, please call 01270 654638 or 01244 656489 or email employers@ccsw.ac.uk 

Awareness of Mental Health Problems NCFE CACHE Certificate Level 2

This is a knowledge-based qualification, which can assist an individual’s understanding of various mental health issues. Units include:

This course has the following study options:

Cleaning Knowledge and Skills NCFE Certificate Level 2

How focused are you on ensuring your work place is a safe and attractive place to work? This qualification is a mix of practical and knowledge delivery that looks at cross infection and the correct way to clean. It will help to ensure your work place is safe for staff and customers to spend time. Units include:
• Dealing with routine & non-routine waste
• Health & safety for the cleaning and support services industry
• Working with customers and others in the cleaning and support services industry
• Infection control, RIDDOR and COSHH in cleaning settings
• Cleaning of confined spaces
• Cleaning of food areas

This course has the following study options:

Counselling Skills NCFE CACHE Certificate Level 2

This qualification aims to introduce you to the use of counselling skills in everyday life and work, and some of the approaches that underpin the use of these skills.

You have the opportunity to investigate the knowledge and skills needed to use counselling skills and engage in a helping interaction appropriately.

This course has the following study options:

Equality and Diversity NCFE Certificate Level 2

This qualification will give you an introduction to the issues around stereotyping, prejudice and discrimination, to identify the basic rights that all people should enjoy, the shared values people have, and examine the responsibility each person and the organisation has in ensuring that barriers to participation in society are removed.

This course has the following study options:

Information, Advice and Guidance NCFE CACHE Certificate Level 2

This qualification aims to develop the learner’s knowledge and understanding of the key principles of information, advice or guidance and applying these within their own context.

This course has the following study options:

Lean Organisation Management Techniques NCFE Certificate Level 2

This qualification is a knowledge based qualification, it is designed for individuals who:

Are involved in a business who require a fundamental understanding of business improvement techniques

The qualification consists of three mandatory units: Lean organisation techniques in business, business improvement tools & techniques, working in business teams.

This course has the following study options:

Mental Health in Children and Young People NCFE Certificate Level 2

The purpose of this qualification is to increase learner’s knowledge and awareness of children and young people’s mental health. By completing the qualification, learners will develop knowledge of:

• children and young people’s mental health in context
• mental health problems commonly associated with children and young people
• the impact of mental ill-health on children and young people
• support available to maintain mental wellbeing in children and young people

This course has the following study options:

Mentoring NCFE Certificate Level 2

This qualification is a knowledge based qualification, which can assist individuals in developing their skills in supporting others. This qualification is applicable to staff who work on a 1-1 basis with students or other work colleagues. Units include:

• Role of a mentor
• Preparing for the role of a mentor
• Demonstrating mentoring skills and techniques

This course has the following study options:

Nutrition and Health NCFE Certificate Level 2

This qualification aims to:
• increase understanding of the principles of healthy eating and the role of food in maintaining health
• increase confidence in planning and achieving a healthy diet
• provide an understanding of how an individual’s dietary requirements change throughout their life
• provide an understanding of food labelling and the ability to use information from food labels
• provide information on eating disorders
• increase understanding of the role of a healthy diet for weight management

This course has the following study options:

Preparing to Work in Adult Social Care NCFE CACHE Certificate Level 2

This qualification provides an ideal taster for those who may be new to the sector or new to the world of work. It is accessible to learners of all ages who may want to understand more about working in health and social care. It aims to introduce some basic concepts of caring and preparation for employment in the sector.

The qualification covers the areas of communication, equality, diversity and inclusion, personal development, role of the social care worker, handling information, health and safety, safeguarding, duty of care and person-centred approaches.

This course has the following study options:

Principles of Business Administration NCFE Certificate Level 2

This qualification is designed for those who work with some degree of support and supervision. It’s aimed at learners who work as part of a team and ensure the provision of information and resources to others.  It’s suitable for working across a wide variety of sectors including NHS trusts, educational institutions, government departments, charities and the private sector.

This course has the following study options:

Principles of Care Planning NCFE CACHE Certificate Level 2

This qualification will help learners to understand their role in supporting the preferences and needs of individuals in relation to their care and support.

This course has the following study options:

Principles of Customer Service NCFE Certificate Level 2

This qualification is suitable for learners aged 16 and above. This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events. This qualification is suitable for use within a Study Programme.

This course has the following study options:

Principles of Dementia Care NCFE CACHE Certificate Level 2

A qualification which predominately looks at dementia in the elderly, however dementia is not confined to this age group. This course will help raise awareness which may be useful when dealing   with colleagues, customers or family members. Units include:

• Dementia Awareness
• The person centred approach to the care and support of individuals with dementia
• Understanding the factors that can influence communication and interaction with individuals who have dementia
• Understanding equality diversity and inclusion in dementia care
• Understand the administration of medication to individuals with dementia using a person-centred approach
• Understand behaviour in the context of dementia
• Understand the benefits of engaging in activities in social care

This course has the following study options:

Principles of End of Life Care NCFE CACHE Certificate Level 2

This qualification provides the opportunity to develop an understanding of different perspectives of death and dying, and the impact it has on individuals. It covers the aims and principles of end of life care, communication factors and how to access a range of support services in end of life care.

This course has the following study options:

Principles of Team Leading NCFE Certificate Level 2

This is a cross sector qualification aimed at current and prospective team leaders. This qualification covers the skills and knowledge needed to be a successful team leader, covering competencies applicable to a wide range of contexts.

This course has the following study options:

Principles of the Prevention and Control of Infection in the Health Care Settings NCFE CACHE Certificate Level 2

This qualification looks at the cause and spread of infection and the importance of personal hygiene. Also covering the principles of decontamination, cleaning and waste management in health care settings.

This course has the following study options:

Principles of Working with Individuals with Learning Difficulties NCFE CACHE Certificate Level 2

This qualification aims to give learners knowledge and understanding to work with individuals with learning disabilities or difficulties. They will explore the principles of safeguarding and positive risk-taking and gain awareness of the autistic spectrum.

This qualification is designed for learners with an interest in, or who are already working with, people with learning disabilities in a variety of roles.

This course has the following study options:

Safe Handling of Medicine in Health and Social Care NCFE Certificate Level 2

This qualification looks at all aspects of the administration and handling of medication. Using different medication, the storage of medication and safe disposal.

This course has the following study options:

Understanding Autism NCFE CACHE Certificate Level 2

This qualification aims to develop learners’ understanding of autism and the principles of supporting individuals with autism – covering the person-centred approach and influence of positive communication methods, how to support positive behaviour, and how individuals with autism can be supported to live healthy and fulfilled lives. This qualification is designed for learners who wish to develop an understanding of autism and how to support individuals with autism.

This course has the following study options:

Understanding Behaviour that Challenges NCFE Certificate Level 2

This course explores managing behaviour that causes harm to the individual or others, or prevents the individual from fulfilling some aspect of their life, such as education, work or relationships. The course covers effective communication and the management of behaviour that challenges, assertive and aggressive behaviour and how to support positive behaviour.

This course has the following study options:

Understanding Dignity and Safeguarding in Adult Health and Social Care NCFE Certificate Level 2

This qualification aims to give learners knowledge and understanding of the key principles of dignity, duty of care and safeguarding as applied to adult health and social care.

Learners will investigate the principles and how they are applied in everyday work contexts. They’ll also have an opportunity to examine the dilemmas that can arise and the consequences when these principles aren’t upheld.

This course has the following study options:

Understanding Specific Learning Difficulties NCFE CACHE Certificate Level 2

This qualification will be suitable for teaching staff, care staff or anyone looking to build your knowledge of dyslexia and other learning difficulties and is also suitable for those working within healthcare, social care and education contexts.

It aims to give you the knowledge of different Specific Learning Difficulties, how they are diagnosed and how individuals can be supported. The qualification can be used by a wide range of learners looking to improve your knowledge and awareness in this subject area.

This course has the following study options:

Understanding the Care and Management of Diabetes NCFE Certificate Level 2

This qualification provides an overview of prevention, intervention and management of diabetes, looking at initial care, treatment and management.

This course has the following study options:

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