This Level 2 Extended Certificate is for anyone who wants to eventually work in the travel and tourism industry. You will learn about customer service and business skills, as well as gaining knowledge of UK and European holiday destinations. You'll also explore the promotion and sales in travel and tourism, to help understand how travel destinations are promoted to customers as well as participating in a variety of trips including a UK residential.
The units covered on this course are: The UK Travel and Tourism Sector - UK Travel and Tourism Destinations - The Development of Travel and Tourism - International Travel and Tourism Destinations - Travel and Tourism Business Environment - Factors Affecting Worldwide Travel - Promotion and Sales in Travel and Tourism - Hospitality Operations - UK Travel Agency Operations - Travel and Tourism Customer Experience - Holiday Representatives.
GCSE English and Maths at grades 3 and 2 in either subject plus three grade 3s, in other GCSE subjects. Level 2 learners who do not achieve a grade 4 in English and/or Maths will do a GCSE in the subject(s) as part of their study programme.
The course allows for progression to Level 3 Travel & Tourism.