This qualification is suitable for learners aged 16 and above. This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events. This qualification is suitable for use within a Study Programme.
This course has the following study options:
• Fully online learning and assessment
• Paper-based learning and assessment
• A combination of online and paper-based learning and assessment
Flexible start dates and study options apply to this course. Please call 01244 656489 for details.
Please see other part-time courses available.