Principles of Customer Service Certificate – Level 2 – NCFE (Part Time)


This qualification is suitable for learners aged 16 and above. This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events. This qualification is suitable for use within a Study Programme.

This course has the following study options:
• Fully online learning and assessment
• Paper-based learning and assessment
• A combination of online and paper-based learning and assessment

Flexible start dates and study options apply to this course. Please call 01244 656489 for details.

Please see other part-time courses available.

Start Date: 16th April 2018
End Date: 1st September 2018
Duration: Flexible start dates and times.
Location: EP Campus
Course Description: Principles of Customer Service - Level 2 - NCFE


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